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Delivery Policy – Products
1. Proof of Delivery
Customers are required to retain the delivery receipt signed or confirmed by the registered customer.
Customers are required to retain the delivery receipt signed or confirmed by the registered customer.
2. Shipping Conditions
Items will be shipped in accordance with the conditions outlined on the website. Delivery charges or free delivery options will be specified at checkout.
Items will be shipped in accordance with the conditions outlined on the website. Delivery charges or free delivery options will be specified at checkout.
3. Delivery Times
Delivery timelines will vary based on the destination, whether local or international. Estimated times will be provided during the order process.
Delivery timelines will vary based on the destination, whether local or international. Estimated times will be provided during the order process.
Payment Confirmation – Services
1. Payment Confirmation Process
Customers will receive payment confirmation via email, SMS, or postal mail, depending on the method selected at checkout. The confirmation will be sent within a reasonable time frame after the payment is completed.
RETURN OF NON-DAMAGED PRODUCTS
1.1 Once your Products purchased on this Platform are delivered, you have seven (7) days to decide whether or not to keep them, provided that the Products have not been opened and the packaging is in its original condition. You have a further seven (7) days to send the Products back. The former period starts after the day you receive your Products, and the later period starts after your return request is approved by ANGELO AUTO SPARE PARTS TRADING. You will receive a return label with “pick up” service
which you can use to ship your Products back to ANGELO AUTO SPARE PARTS TRADING without any personal cost. If you don’t use the return label offered by ANGELO AUTO SPARE PARTS TRADING, you might need to cover the shipping cost by yourself.
1.2 All Products that are returned must be in the original packaging and must be returned together with all the accessories and any bundled promotion items provided together with the Products. These accessories and bundled promotion items are only provided under the condition that you keep the Products. To receive your refund, we recommend that you return the accessories and bundled promotion items in their entirety. If you are not be able to do so, you may have to pay us a proportionate compensation.
1.3 The Products which you would like to return should be without any damage; a diminished value caused by a necessary inspection is not a defect. If you cannot return the Products to ANGELO AUTO SPARE PARTS TRADING in whole, or only in a deteriorated condition, you must compensate ANGELO AUTO SPARE PARTS TRADING for their value if necessary.
2 REPLACEMENT OR REPAIR OF DEFECTIVE PRODUCTS
2.1 If you buy the Products on this Platform and your Products are defective or turn out to be faulty, your statutory consumer rights applies. These statutory consumer rights are in addition to your rights under the voluntary ANGELO AUTO SPARE PARTS TRADING Warranty Policy.
2.2 When the Products you purchase do not operate well or are not functional due to a manufacturing defect, you can request for replacement within fourteen (14) days after your receipt of the Products or repair within warranty period in accordance with
our Warranty Policy. Please Contact Us and we will arrange for the faulty Product to be returned to us for evaluation. If the test result shows the Product to be defective or faulty after our inspection, we may in accordance with United Arab Emirates consumer law either repair or replace them. If no fault is found, the Product will be returned to you and we shall be entitled to charge related shipping cost from you. You can also go to or use ANGELO AUTO SPARE PARTS TRADING Postal Repair Service to ship your Products to ANGELO AUTO SPARE PARTS TRADING Authorized Service Center.
2.3 Please note: We also recommend you to use the original packaging when returning the products.
2.4 *Kindly note that the following issues/problems will not constitute “manufacturing defects” and will not entitle you to any repair or replacement:
(a) Defects arising from normal wear and tear;
(b) Defects resulting from any unauthorised alteration or repair of the Product;
(c) Damages to the Product caused by misuse or abuse;
(d) Damage from failure to operate the Product in terms of the manufacturer’s instructions;
(e) Damage caused by operating the Products with accessories that are not from the manufacturer; and
(f) Any/all defects excluded from the manufacturer’s warranty policy.
2.5 Kindly do NOT accept delivery of any Product that is visibly damaged. Should you accept a Product and thereafter determine that the Product is damaged, kindly report this to us within twenty-four (24) hours, so that we can assess if the Product damage arose after delivery.
2.6 Faults resulting from normal wear and tear, including Products that have been damaged or altered in any way either by you, or anyone that is not our employee or the Product's manufacturer, will not entitle you to any product repair, replacement or refund.
2.7 Under no circumstances will we be held liable for any damage arising from any misuse or abuse of the Products, including any data loss whatsoever from Products returned for exchange or repair.
3 HOW TO SEND THE PRODUCTS BACK?
3.1 If you purchase your Products with a ANGELO AUTO SPARE PARTS TRADING account, you can use the following process to submit your return request:
(a) Login to your account;
(b) Click on Orders;
(c) Choose the order you want to return;
(d) Click Return button;
(e) Choose your return reason;
(f) Fill in the necessary information for your return;
(g) Submit your return request;
(h) Wait for the approval by ANGELO AUTO SPARE PARTS TRADING customer service and then a return label will be sent to your account (label printing is not required);
(i) Pack the Products to be returned/replaced with original package;
(j) Wait for courier to pick up;
(k) Keep the proof of handing over the package to courier in case of any disputes.
3.2 If you purchase as a guest, please Contact Us to request your return.
4 REFUNDS
4.1 You may cancel an order that you purchase before it is packaged. If you do so, we will refund your payments within (14) days after we receive your cancellation request. However, the specific time until you receive the refund also depends on your payment bank
4.2 If you would like to return your Products after your receipt, we will refund all payments we have received from you (except for the shipping cost) no later than fourteen (14) days of receiving your return request. However, we may delay refunding you if we haven't received the Products or evidence that you've returned them. To refund you we will use the same payment method you use for your order except COD. For COD, we will refund to the payment channel account as designated by you in a
formal written format. Once we receive your Products and the inspection is passed, a refund will be initiated as soon as possible. However, the specific time until you receive the refund also depends on your payment bank.
4.3 You are always welcome to Contact Us when you return/replace your Products. ANGELO AUTO SPARE PARTS TRADING is always well prepared for the best service for you
Cookies Policy
This Cookies Policy explains how Hot Star Trading LLC ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website, www.angelocarpat.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.
By using our Website, you agree to the use of cookies as described in this policy.
Customers will receive payment confirmation via email, SMS, or postal mail, depending on the method selected at checkout. The confirmation will be sent within a reasonable time frame after the payment is completed.
RETURN OF NON-DAMAGED PRODUCTS
1.1 Once your Products purchased on this Platform are delivered, you have seven (7) days to decide whether or not to keep them, provided that the Products have not been opened and the packaging is in its original condition. You have a further seven (7) days to send the Products back. The former period starts after the day you receive your Products, and the later period starts after your return request is approved by ANGELO AUTO SPARE PARTS TRADING. You will receive a return label with “pick up” service
which you can use to ship your Products back to ANGELO AUTO SPARE PARTS TRADING without any personal cost. If you don’t use the return label offered by ANGELO AUTO SPARE PARTS TRADING, you might need to cover the shipping cost by yourself.
1.2 All Products that are returned must be in the original packaging and must be returned together with all the accessories and any bundled promotion items provided together with the Products. These accessories and bundled promotion items are only provided under the condition that you keep the Products. To receive your refund, we recommend that you return the accessories and bundled promotion items in their entirety. If you are not be able to do so, you may have to pay us a proportionate compensation.
1.3 The Products which you would like to return should be without any damage; a diminished value caused by a necessary inspection is not a defect. If you cannot return the Products to ANGELO AUTO SPARE PARTS TRADING in whole, or only in a deteriorated condition, you must compensate ANGELO AUTO SPARE PARTS TRADING for their value if necessary.
2 REPLACEMENT OR REPAIR OF DEFECTIVE PRODUCTS
2.1 If you buy the Products on this Platform and your Products are defective or turn out to be faulty, your statutory consumer rights applies. These statutory consumer rights are in addition to your rights under the voluntary ANGELO AUTO SPARE PARTS TRADING Warranty Policy.
2.2 When the Products you purchase do not operate well or are not functional due to a manufacturing defect, you can request for replacement within fourteen (14) days after your receipt of the Products or repair within warranty period in accordance with
our Warranty Policy. Please Contact Us and we will arrange for the faulty Product to be returned to us for evaluation. If the test result shows the Product to be defective or faulty after our inspection, we may in accordance with United Arab Emirates consumer law either repair or replace them. If no fault is found, the Product will be returned to you and we shall be entitled to charge related shipping cost from you. You can also go to or use ANGELO AUTO SPARE PARTS TRADING Postal Repair Service to ship your Products to ANGELO AUTO SPARE PARTS TRADING Authorized Service Center.
2.3 Please note: We also recommend you to use the original packaging when returning the products.
2.4 *Kindly note that the following issues/problems will not constitute “manufacturing defects” and will not entitle you to any repair or replacement:
(a) Defects arising from normal wear and tear;
(b) Defects resulting from any unauthorised alteration or repair of the Product;
(c) Damages to the Product caused by misuse or abuse;
(d) Damage from failure to operate the Product in terms of the manufacturer’s instructions;
(e) Damage caused by operating the Products with accessories that are not from the manufacturer; and
(f) Any/all defects excluded from the manufacturer’s warranty policy.
2.5 Kindly do NOT accept delivery of any Product that is visibly damaged. Should you accept a Product and thereafter determine that the Product is damaged, kindly report this to us within twenty-four (24) hours, so that we can assess if the Product damage arose after delivery.
2.6 Faults resulting from normal wear and tear, including Products that have been damaged or altered in any way either by you, or anyone that is not our employee or the Product's manufacturer, will not entitle you to any product repair, replacement or refund.
2.7 Under no circumstances will we be held liable for any damage arising from any misuse or abuse of the Products, including any data loss whatsoever from Products returned for exchange or repair.
3 HOW TO SEND THE PRODUCTS BACK?
3.1 If you purchase your Products with a ANGELO AUTO SPARE PARTS TRADING account, you can use the following process to submit your return request:
(a) Login to your account;
(b) Click on Orders;
(c) Choose the order you want to return;
(d) Click Return button;
(e) Choose your return reason;
(f) Fill in the necessary information for your return;
(g) Submit your return request;
(h) Wait for the approval by ANGELO AUTO SPARE PARTS TRADING customer service and then a return label will be sent to your account (label printing is not required);
(i) Pack the Products to be returned/replaced with original package;
(j) Wait for courier to pick up;
(k) Keep the proof of handing over the package to courier in case of any disputes.
3.2 If you purchase as a guest, please Contact Us to request your return.
4 REFUNDS
4.1 You may cancel an order that you purchase before it is packaged. If you do so, we will refund your payments within (14) days after we receive your cancellation request. However, the specific time until you receive the refund also depends on your payment bank
4.2 If you would like to return your Products after your receipt, we will refund all payments we have received from you (except for the shipping cost) no later than fourteen (14) days of receiving your return request. However, we may delay refunding you if we haven't received the Products or evidence that you've returned them. To refund you we will use the same payment method you use for your order except COD. For COD, we will refund to the payment channel account as designated by you in a
formal written format. Once we receive your Products and the inspection is passed, a refund will be initiated as soon as possible. However, the specific time until you receive the refund also depends on your payment bank.
4.3 You are always welcome to Contact Us when you return/replace your Products. ANGELO AUTO SPARE PARTS TRADING is always well prepared for the best service for you
Cookies Policy
This Cookies Policy explains how Hot Star Trading LLC ("we," "us," or "our") uses cookies and similar technologies to recognize you when you visit our website, www.angelocarpat.com ("Website"). It explains what these technologies are, why we use them, and your rights to control their use.
By using our Website, you agree to the use of cookies as described in this policy.
What are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies help us to improve your browsing experience, by allowing the Website to remember your actions and preferences over a period of time.
There are two types of cookies:
• First-party cookies: These are set by us and only used by us.
• Third-party cookies: These are set by other websites who run content on our website.
Cookies are small text files that are placed on your computer or mobile device when you visit a website. Cookies help us to improve your browsing experience, by allowing the Website to remember your actions and preferences over a period of time.
There are two types of cookies:
• First-party cookies: These are set by us and only used by us.
• Third-party cookies: These are set by other websites who run content on our website.
How to Control Cookies
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by modifying the settings in your browser. Please note that disabling cookies may impact your experience on our Website, and some parts of the Website may become inaccessible
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by modifying the settings in your browser. Please note that disabling cookies may impact your experience on our Website, and some parts of the Website may become inaccessible
Updates to this Policy
We may update this Cookies Policy from time to time to reflect changes in our use of cookies, legal or regulatory requirements. Please revisit this page to stay informed about our use of cookies and related technologies.
By using www.angelocarpart.com , you agree to abide by the above terms and conditions. If you do not agree with any part of these terms, you should
We may update this Cookies Policy from time to time to reflect changes in our use of cookies, legal or regulatory requirements. Please revisit this page to stay informed about our use of cookies and related technologies.
By using www.angelocarpart.com , you agree to abide by the above terms and conditions. If you do not agree with any part of these terms, you should
discontinue using the website.
Cookies Policy